Terms and Conditions

Terms and Conditions for £100 Amazon Voucher Prize Draw

1. Eligibility
   To enter the prize draw, participants must complete the survey and provide their contact details (name and email). Only one entry per person will be accepted. Employees of Prospect Estate Agency, their immediate family members, and anyone directly connected with the administration of the prize draw are not eligible to participate.
2. Prize
   The prize for the winner will be a £100 Amazon voucher. There will be one winner selected across all brand surveys distributed to our customer base throughout October and November 2024.
3. Entry Period
   The prize draw entry period begins on 10th October 2024 and closes on 31st October 2024. Any entries received after the closing date will not be included in the draw.
4. How to Enter
   Entry into the prize draw is automatic once the survey is completed and contact details are provided. Incomplete surveys or failure to provide valid contact information will result in disqualification from the prize draw.
5. Selection of Winner
   One winner will be selected at random from all valid entries. The draw will take place at the start of November 2024. The winner will be contacted using the contact details provided within five (5) business days of the draw.
6. Claiming the Prize
   The winner must respond to the notification within fifteen (15) days to claim their prize. If the winner does not respond within this period, they will forfeit the prize, and a new winner will be randomly selected.
7. Redraw
   If the initial winner does not claim the prize within the 15-day period, a new winner will be randomly drawn. The process will be repeated until a winner successfully claims the prize.
8. Non-transferable
   The prize is non-transferable, and no cash alternatives or substitutions will be offered.
9. Privacy
   Personal details provided as part of the entry process will only be used for the purpose of administering this prize draw and contacting the winner. All personal data will be handled in accordance with our privacy policy, which can be viewed here
10. Changes to Terms
    Prospect reserves the right to modify, suspend, or terminate the prize draw at any time without prior notice if circumstances beyond our control make this unavoidable.

By entering the prize draw, participants agree to be bound by these terms and conditions.

Help to Buy

The Help to Buy scheme has specific terms and conditions and is subject to affordability criteria as defined by the Homes and Communities Agency. Help to Buy equity scheme is available on all plots in England, with a full purchase price up to £600,000, subject to status, terms and conditions apply.

• The New Home Developer must be registered with the 'Help to Buy' scheme for it to be available to purchasers.
• Help to Buy eligible applicants will be offered an equity loan of up to a maximum of 20% of the purchase price (based on the open market value). The registered provider will hold the second charge on the property.
• Applicants are required to fund at least 80% of the purchase price by means of a conventional mortgage, savings and any deposit where required. Applicants must obtain their conventional mortgage from a qualified lending institution (e.g. a bank or building society). For the first five years there is no fee charged on the equity loan component.
• At the start of year six a fee is collected of 1.75% of the market value of the property at the time the loan is entered into multiplied by the outstanding percentage under the equity loan, the annual fee of 1.75% will be uplifted by RPI +1% p.a.h

Deposit Replacement Insurance

• For properties where Prospect Estate Agency’s deposit replacement scheme will apply, Prospect Estate Agency shall be responsible for:
  a. collection of the rent; and
  b. management of the tenancy deposit (if taken); and
  c. management of the collection of sums due from the Tenant to the Landlord, as compensation for any breach of obligation within the tenancy agreement.
• Such properties will be insured under Prospect Estate Agency’s Deposit Replacement Insurance policy with Goodlord at commencement of a new tenancy or renewal of an existing tenancy.
• The tenant remains fully responsible for the payment of the rent, liability for any breakages, losses or damage (allowing for fair wear and tear) to the Landlord’s property arising from their occupation of the property, and any other reasonable costs incurred by the Landlord as a result of the Tenant’s breach of the tenancy agreement.
• The Tenant remains fully responsible and liable for any of the Landlord’s reasonable costs arising from clause (iii) hereof to carry out remedial works, repairs or replacement, including cleaning, as required at the end of the tenancy to return the property to the Landlord in accordance with the obligations of the tenancy agreement, whether or not a deposit has been taken.
• In the event that a Deposit has been taken and protected in accordance with the statutory requirements, in conjunction with Prospect Estate Agency’s deposit replacement scheme, and the deposit is insufficient to cover the Landlord’s costs described in clause (iii) hereof, the Tenant will be held liable for any balance upon termination of the tenancy agreement for whatever reason in respect of any outstanding rent, reasonable pre-agreed administration charges payable under the terms of the tenancy, dilapidations, unpaid utility bills, breakages or losses (subject to reasonable allowance for fair wear and tear) and/or any other reasonable costs incurred by the Landlord as a result of the Tenant’s breach of the tenancy agreement.
• If the Tenant agrees the amount demanded by the Landlord for sums owing at the end of the tenancy, but does not make payment by the deadline specified in the demand, Prospect Estate Agency will make a claim under its Deposit Replacement Insurance policy as part of its duty to manage the collection of sums due from the Tenant to the Landlord, calculated at the end of the tenancy as compensation for any breach of obligation within the tenancy agreement.
• If the Tenant disputes the amount demanded on behalf of the Landlord for sums owing at the end of the tenancy, the Tenant will notify Prospect Estate Agency within 7 days of the demand.
• In the event the Tenant and the Landlord cannot agree the amount owing at the end of the tenancy agreement, both parties agree that the dispute between them will be determined by an independent adjudicator to be appointed by Arc Legal Assistance Limited. The Landlord and Tenant agree to provide written and photographic evidence and other relevant documentation in support of their position to the adjudicator within the timescales set out by the adjudicator.
• In the event the adjudicator upholds the claim wholly in favour of the Landlord, if the Tenant does not pay the sums owed within 7 days of the adjudicator’s decision being issued, Prospect Estate Agency will compensate the Landlord by making a claim under the Deposit Replacement Insurance policy.

£100 Love2Shop Voucher giveaway for Prospect Reviews

• Prospect Estate Agency will be selecting one customer every quarter throughout 2020, to receive a free £100 Love2shop voucher.
• Customers will be entered into the draw for completing a Prospect review on either Net Promoter Score (NPS), Google Reviews or Trustpilot.
• A review on each of these platforms will count as one entry into the draw, meaning a review on Trustpilot and Google Reviews will result in two entries into the draw for that customer.